Job Title: Technical Support Specialist I, Full-Time
Reports To: Chief Executive Officer
FLSA Status: Exempt
Location: Livonia, MI and Client Locations
Schedule: M-F, 8a-5p and on-call rotation
E & E Tech is a leading Managed Service Provider with headquarters in Livonia, MI. Serving a nationwide client base, we keep organizations safe, secure, and efficient with our expert IT capabilities. From security and hardware to unified communications and new technology installations, our specialists keep our clients covered.
The IT Support Technician role is the cornerstone of E & E Tech, being the first line of support any customer will encounter. The position requires a customer-centric mindset. The company is focused on providing an incredible customer experience, not just behind-the-scenes technology support. As a technician, you will be part of a team and collaborate regularly, while having a mix of hands-on, detail-oriented work. We do not apply band-aids at E & E Tech; we provide long-term solutions to our clients.
Advancement opportunities are available for those interested in growing in the field, including IT Support Lead, and various other positions based on performance.